{"id":2711,"date":"2016-08-30T15:31:30","date_gmt":"2016-08-30T19:31:30","guid":{"rendered":"https:\/\/plugpower.local\/?p=2711"},"modified":"2024-04-29T15:22:01","modified_gmt":"2024-04-29T19:22:01","slug":"introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power","status":"publish","type":"post","link":"https:\/\/www.plugpower.com\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/","title":{"rendered":"Introducing GenCare: SiteView – An Intelligent IoT-based Data Suite from Plug Power"},"content":{"rendered":"
<\/a><\/p>\n Plug Power\u2018s GenCare aftermarket services packages are an integral component to our industry-leading GenKey \u201cpower, fuel, serve\u201d bundle. \u00a0GenKey is designed to simplify the transition for customers to Plug Power hydrogen fueling and fuel cell solutions.\u00a0 This blog will focus on GenCare, and its continually expanding contribution at customer locations.<\/p>\n Standard GenCare service packages include advanced system monitoring, preventative maintenance, periodic system enhancements, parts inventory logs, training and rapid-response onsite service by trained GenCare technicians. \u00a0GenCare has been offered to customers since 2014.<\/p>\n SiteView<\/strong> is Plug Power\u2019s proprietary suite of IoT tools that provide game-changing fleet diagnostics, fueling data, and performance metrics to our GenCare customers. \u00a0<\/strong>SiteView is a key enabler providing unparalleled \u201cbest in class\u201d uptime to industry professionals who use Plug Power\u2019s GenDrive fuel cells to power their electric industrial trucks.<\/p>\n As a component of GenCare, SiteView\u2019s intelligent data services provide timely information 24\/7 that allows Plug Power to access, in real-time, the operational status of each fleet in the field through remote access, diagnostics, and reporting tools.<\/p>\n <\/a>The level of information available to customers is transformational – everything is tracked, from the upcoming maintenance schedule, to daily hydrogen fuel dispensing.\u00a0 SiteView allows us to be proactive on maintenance needs while guaranteeing a minimum of 97% uptime at each location. This enables material handling professionals to do what they do best: keep those products moving across the supply chain.<\/p>\n