{"id":3585,"date":"2018-02-14T10:00:14","date_gmt":"2018-02-14T14:00:14","guid":{"rendered":"https:\/\/plugpower.local\/?p=3585"},"modified":"2018-02-14T10:00:14","modified_gmt":"2018-02-14T14:00:14","slug":"faq-from-potential-gensure-fuel-cell-customers","status":"publish","type":"post","link":"https:\/\/www.plugpower.com\/faq-from-potential-gensure-fuel-cell-customers\/","title":{"rendered":"FAQ from potential GenSure fuel cell customers"},"content":{"rendered":"
Plug Power currently has supplied more than 4,000 GenSure fuel cells<\/span><\/a> to communications customers including Southern Linc, AT&T and CSX.\u00a0 Today, we’re answering the top questions we receive from professionals considering a switch to hydrogen and fuel cells for their corporate backup power needs.<\/p>\n What is a fuel cell?<\/strong> Through an electrochemical reaction, fuel cells convert hydrogen fuel into power without combustion, and with only heat and a small amount of water as byproducts.\u00a0 This video shows the simplicity of the reaction<\/a>.<\/span>\u00a0 Plug Power fuel cells are clean, made-in-America products being used today by leaders in a number of different markets, including utilities, telecommunications, railroads and government agencies.\u00a0 Fuel cells enable these professionals to increase site reliability while decreasing operational costs and making progress toward sustainability goals. <\/a><\/p>\n How does a fuel cell work in my network?<\/strong> \u00a0A fuel cell generally takes the place of a combustion generator. \u00a0In a communications network, the fuel cell sits on the DC bus, along with a small battery plant.\u00a0 The fuel cell monitors the battery voltage and turns on when the voltage drops to a certain pre-set level.\u00a0 A voltage drop means that the primary source of power (utility grid, solar, etc.) has stopped providing enough power (a grid outage, nighttime for solar, etc.).\u00a0 The fuel cell provides power until it senses that the primary power source has returned and can properly maintain the batteries.\u00a0 The fuel cell then shuts down until the next time it is needed.\u00a0<\/span><\/p>\n Where do I get hydrogen fuel?<\/strong>\u00a0 There are multiple sources for hydrogen.\u00a0 (1) Plug Power offers GenFuel hydrogen services<\/span><\/a>, offloading the responsibility to us; (2) Third-party contractors also offer hydrogen fueling services; (3) A customer may choose to manage their own hydrogen, contracting with one of a number of available hydrogen providers.\u00a0 In all cases, a customer decides how much runtime they wish to maintain at each site, according to their company policies \u2013 and the appropriate hydrogen storage tanks are provided.<\/span><\/p>\n Will fuel cells improve the reliability of my network?<\/strong>\u00a0 Third-party testing has deemed Plug Power\u2019s GenSure fuel cell products 99.6% reliable.\u00a0 Compared to reported combustion generator reliability of up to 88%, this is significant.\u00a0 Additionally, fuel cells maintain the health of the small battery plant required for each site at levels that increase the longevity and reliability of the entire DC plant.<\/span><\/p>\n How will fuel cells impact my bottom line?<\/strong>\u00a0 <\/span>There are a number of ways fuel cells can save money:<\/span><\/p>\n
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